Billing Offices at Delta Health
Change in Point of Service Collections
Beginning April 1, 2021 Delta Health will now be collecting fees, co-payments, and/or deductibles at the time of service for all insurance and self-pay patients. Please be ready with payment at time of service. Payments will be collected at Admissions, Emergency Department, Outpatient Therapies & Sports Performance and Department Check-In.
Scheduled tests and self-pay patients will be contacted prior to the appointment to discuss patient portion.
If you have questions, concerns or would like to talk with a Delta Health Financial Counselor,
please call 970.874.2226 or 970.874.2292
At Delta Health, our Billing Department’s number one priority is top-notch customer service. Our staff consists of several billing specialists who are available to answer all of your billing questions. Our billers and physician billing coders are knowledgeable, friendly, and willing to help you understand the statements you receive.
We are here to help with questions about hospital-wide billing and some of our clinic locations have coders on-site to provide assistance. Please stop by or call us with any billing questions you may have. We will go above and beyond to research, and find solutions for you in a timely manner (within 24 hours).
For your convenience, we offer multiple payment options for balances you owe. These payment options include: online bill pay (pay via the portal listed on your statement), payments over the phone (no checks over the phone), and payments by mail. You can also stop by with your statement at any of our friendly offices to pay in person. If your hospital balance has been sent to AR Services, you can set up automatic payments.
We take many forms of payment such as cash, money orders, check, HSA payments, and major credit cards. For self-pay patients, we offer a 20% prompt pay discount for balances paid within the first 30 days of receiving your first statement.
If you are unable to pay the balance in full within the first 30 days we also offer monthly payment plans that can be tailored to fit your financial budget. Hospital emergency balances, we offer a 30% prompt pay discount for hospital emergency balances paid within the first 30 days of receiving your first statement. If you are unable to pay the balance in full within the first 30 days we also offer monthly payment plans that can be tailored to fit your financial budget.
7:30 am – 4:00 pm Monday – Friday
Located in the Grand Mesa Building on the East End.
Our Facility Billing department takes care of all the billing for services at the hospital. When you receive your statement from Facility Billing, your statement will have a “V” preceding the account number. If you have any questions about your statement please call:
Enter the Surgery entrance parking lot and go over the crosswalk to find two parking spaces on your right with signs to the Facility billing parking. Go in the South Doors of the Grand Mesa Building and the office is the last door on the left.
Our Financial Assistance Counselor is here to help patients with or without insurance.
For more information on how to receive assistance with the Emergency only Colorado Indigent Care Program applications (CICP) and for uninsured or underinsured Charity Care applications.
Hours: 7:30 am – 4:00 pm Monday-Friday (Open through lunchtime)
Our Physician Billing department takes care of the billing for all the Delta Health clinics and for the following Delta Health provider services:
- Emergency Department
- Radiology Department
- Urgent Care
- Sleep lab
- Grand Mesa Medical Group Orthopedics & Sports Medicine – Dr. Huene
- Delta Orthopedics – Dr. John Knutson and Jacob Oberheu, PA