part of the care team
The Delta Health concierge service provides patients, family members and guests with the resources and tools they need to have an excellent overall experience at our hospital. Our concierge is available to meet a variety of your needs and is there to make your stay at our hospital as comfortable as possible. Whether you’re looking for local resources and information, or simply need additional care and comfort, we are here for you.
Our concierge services team is thoughtful, caring, understanding and always goes above and beyond with their level of customer service. They are here to ensure that you and your loved ones are cared for and have everything that you need while at our hospital. We take our care philosophy to a new level by making sure your stay with us feels like home.
We are happy to provide you with conveniences such as:
- Addresses a patients’ unmet personal needs
- Provides front desk help
- Advocates patient-family needs
- Can assist in planning special celebrations
- Helps with hospital room conveniences
- Hospital tours
- Service recovery